Senior Manager, QMS - Manufacturing

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

The QMS Manager is responsible for establishing, implementing, maintaining, and continuously improving Crusoe's Quality Management System (QMS) across all manufacturing and operational facilities. Owning the enterprise QMS framework, this role ensures quality processes, controls, records, procedures, and compliance activities are effectively executed and scaled across the organization.

Reporting into Quality leadership, the QMS Manager partners closely with Product Quality, Supplier Quality, Manufacturing Quality, Engineering, Operations, Supply Chain, and EHS to transition the organization from site-specific, paper-focused processes to a data-driven, risk-based, and preventive Quality Operating System. From leading internal and external audits to governing CAPA/NCR workflows, document control, and new site QMS launches, this role is pivotal in building an agile quality system that enables rapid business growth.

What You'll Be Working On:

- QMS Framework & Governance: Own and maintain the overall Quality Management System. Establish QMS policies, standards, and governance mechanisms that bridge operational gaps and scale with manufacturing expansion.

- Standards & Regulatory Compliance: Maintain organizational compliance with ISO 9001, customer standards, and applicable regulatory requirements. Monitor evolving standards and translate compliance requirements into practical operational controls.

- Audit Program Leadership: Direct the enterprise audit program—including internal, customer, supplier, certification, and regulatory audits. Oversee audit planning, execution, finding closure, and transition the company toward a proactive quality culture.

- CAPA & NCR Governance: Own enterprise nonconformance (NCR) and Corrective/Preventive Action (CAPA) processes. Standardize root-cause analysis (RCA), containment, and effectiveness verification while tracking systemic trends to prevent issue recurrence.

- Document & Change Control: Manage the Quality Document Management System and change-control governance. Ensure current procedures, specs, and records are accessible at points of use and prevent the use of obsolete documentation.

- Quality Records & Systems Integration: Establish quality record data governance. Partner with IT/Business Systems to integrate QMS data across ERP, MES, and inspection tools to drive enterprise-wide quality visibility.

- Quality Metrics & Management Reviews: Establish cross-site quality dashboards tracking NCR/CAPA aging, audit findings, COPQ, and training compliance. Lead periodic Quality Management Reviews with executive leadership to convert quality data into strategic decisions.

- Training & Quality Culture: Define role-based QMS training requirements, maintain competency records, and deploy quality awareness i …