Solutions Engineer

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation.  

This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems.  

You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers.  

What You’ll Be Doing  

Partnering with Sales to lead the technical pre-sales process from discovery to close  

Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions  

Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs)  

Deploying and configuring environments in cloud or on-prem setups for customer evaluations  

Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing  

Troubleshooting customer challenges and guiding them toward successful outcomes  

Delivering engaging technical presentations to customers, partners, and events  

Supporting conferences and showcases globally, including international travel, to deliver compelling technical demonstrations  

Sharing knowledge internally and helping Sales stay up to date as our platform evolves  

Who We’re Looking For:  

Previous experience working in a customer-facing technical role   (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar)  

Hands-on programming ability - ideally Python/JavaScript  

Comfortable working with APIs (REST and WebSocket), integrations, and technical troubleshooting  

Experience deploying or configuring software in cloud, Linux, containers, or networked environments  

Strong problem-solving skills and ability to translate customer needs into workable solutions  

Confident communicator who enjoys working directly with customers  

Self-motivated, curious, and eager to learn new technologies quickly  

Collaborative mindset and ability to manage multiple opportunities simultaneously  

We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for, but it is not exhaustive. If you are interested in the role, the team, and our mission, we would love to consider your application. We are always open to conversations and look forward to hearing from you.

Who we are:

Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech.

Joining us means working with some of the smartest minds around the world, focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you've always got the right balance.

We have structured a hybrid approach that includes 2-3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in-person interactions can foster.

This is only the beginning …