IT Systems Engineer

The Role: 

Scale AI is hiring a highly skilled foundational IT Systems Engineer for our Public Sector IT team to design, build, and operate secure, scalable infrastructure that empowers employees to do their best work. You’ll join a creative, fast-moving, solutions-oriented group that architects and implements automation across identity and access management, endpoint management, and our broader SaaS stack. Leveraging Okta Workflows, GCC High/Azure Gov, and your familiarity with federal frameworks (FedRAMP High, IL6, CMMC), you’ll deliver robust, audit-ready systems that meet stringent compliance requirements. The ideal candidate pairs deep IAM best practices and hands-on SaaS administration with a zero-trust mindset, clear documentation, and a genuine drive to make people happy—while protecting system integrity in a fast-paced, high-security environment.

You will:

Assist with the administration of our tech stack with platforms such as Okta, GCC High, Opal, Slack, Jamf, Jira, and many more

Provide escalated assistance to the IT Services and Support team

Partner with Security/Compliance on audit artifacts (SSP updates, POA&Ms, control mappings to NIST 800-53/171, CMMC 2.0).

Create and update technology documentation for internal IT teams and Scale employees

Design and maintain Zero-Trust controls (device posture, network segmentation, Conditional Access) across GCC High/Azure Gov and Okta.

Build Okta Workflows and lightweight services (webhooks/queues) to automate joiner–mover–leaver events, access reviews, and deprovisioning.

Own change management for IT systems in regulated environments (CAB records, rollback plans, validation evidence).

Ideally you'd have:

5+ years of IT systems, infrastructure, and/or engineering experience

Experience with integrating with SaaS APIs and SDKs

Experience with leveraging Okta or similar identity management systems for authentication and provisioning methods such as SAML, OIDC, and SCIM

Scripting experience with Python, Powershell, and/or bash

Experience working within SCIFs 

Familiarity with IL6 / FedRAMP High / CMMC 2.0 control families and how they translate to concrete IT configs

Nice to haves:

IT Security and Compliance focused mindset

Familiarity with Infrastructure-as-Code for identity/MDM configs (e.g., Terraform providers for Okta/Jamf/Azure)

Possession of an active Secret or TS/SCI clearance

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of Washington DC is: $148,800 — $186,000 USD

PLEASE NOTE:  Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's lead …