Strategic Solutions Engineer, West

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role: 

As a Solutions Engineer at Glean, you’ll partner with sales to design, demo, and prove the value of our Work AI platform for customers. You’ll lead technical discovery, architect integrations and data connections, and confidently navigate security to accelerate decisions. If you love translating complex technology into clear business outcomes, you’ll thrive helping enterprises adopt AI that actually gets work done. 

You will:

Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives

Create and demo custom environments based off of customer industry and line of business

Run and manage a technical POC cycle

Perform customer facing activities including technical discovery calls

Lead security based conversations to make customers comfortable with Glean’s security posture

Work cross functionally with product and engineering to deliver customer request and be a voice of the customer

Develop ROI and business justification reports and presentations

About you:

5+ years of sales engineering or solution consulting experience in a SaaS organization

Bachelor's degree in CS or a related field

Excellent written and verbal communication skills

Highly motivated, driven and self-starting individual

Ability to work in a fast paced, team environment

Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers

A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections

Familiarity with any cloud environment (GCP, AWS, Azure)

Proficiency in Python or Java

Ability to configure, monitor, and maintain API based integrations  

Location:

This role is remote (must be based in Pacific or Mountain time zones)

Compensation & Benefits:

The stand …