Strategy & Operations, Office of the CCO

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives. We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions. Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own. 

You will own workstreams end to end. One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives. Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO. This is an internal role. You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions.

Key Responsibilities:

Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time

Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on

Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites

Track the go-to-market organization’s top priorities and keep a current view of status, owners, and risks

Act as a bridge between go-to-market and Product, Finance, Legal, Safeguards, and Research, so that what account teams hear from customers reaches product decisions and those decisions reach account teams in a usable form

Step in where something important has no clear owner, run it until it has a permanent home, and hand it over cleanly

Close out same-day executive requests quickly and to a high standard

You may be a good fit if you:

Have 4+ years of experience in management consulting, strategy and operations, a chief of staff team, or a similarly rigorous environment working with senior executives

Structure ambiguous problems well and get to a clear recommendation

Can get to a number yourself in a spreadsheet, in SQL, or with Claude, check it against a second source, and explain where it came from

Write and speak clearly and briefly for executive audiences

Are as willing to maintain the tracker and chase the last open items as to write the strategy

Are comfortable with significant autonomy and with priorities that shift on short notice, pay close attention to detail, and know when to escalate

Build trust quickly with senior people across the company who are short on time

Use AI tools as a core part of how you work

Care about Anthropic’s mission and about getting safe, useful AI to customers

Strong candidates may also have

Experience in technology, SaaS, or enterprise software, or exposure to go-to-market strategy, sales operations, or customer success

Experience running a product launch, a program office, or another cross-functional effort with many owners and a fixed date

Familiarity with how large enterprises buy and adopt technology, including security, legal, and procurement review

The annual compensation range for this role is listed below. 

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that …