Social Media Community Manager

ABOUT SUNO

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

ABOUT THE ROLE

We’re looking for a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a full time role reporting to the Director of Social Media, and it sits at the heart of how Suno shows up in culture—shaping the tone, energy, and relationships that turn casual listeners into passionate advocates.

In this role, you’ll live inside our comments, DMs, replies, and community spaces—engaging with Suno’s audience in a way that feels human, witty, and unmistakably on-brand. You’ll partner closely with the social, brand, and content teams to surface cultural moments, amplify creators, and translate community signal into insight that shapes how we talk and what we make. You’ll help build a community that feels alive, inclusive, and creatively inspired.

This is a role for someone who genuinely loves the internet—who can spot a meme before it peaks, write a reply that earns a screenshot, and spark conversations that make people feel seen. You understand the rhythm of platforms like TikTok, Instagram, X, and Reddit, and you move with the speed and fluency that real-time community work demands. You’re equally comfortable celebrating a creator’s moment, defusing a tense thread, and turning a random comment into a reason for a thousand more.

Listen to the song we made about it: https://suno.com/s/D0jCWAkn2JR4Kzik

WHAT YOU’LL DO

- Own day-to-day community engagement across Suno’s social channels (TikTok, Instagram, X, YouTube, Reddit, and emerging platforms), responding to comments, DMs, and mentions in a voice that is distinctly Suno.

- Build genuine relationships with Suno creators and superfans—celebrating their work, surfacing their songs, and helping them feel recognized as part of the Suno story.

- Spot cultural moments, memes, and trends in real time and partner with the social team to jump on them quickly with on-brand, high-quality responses.

- Moderate community spaces (Discord, Reddit, comments sections) with care and good judgment—keeping conversations healthy, welcoming, and aligned with our community guidelines.

- Act as the first line of listening for the brand—tracking sentiment, surfacing emerging themes, and escalating issues, bugs, or sensitive conversations to the appropriate teams.

- Drive a proactive social listening practice—monitoring conversations across owned channels, broader social platforms, and creator communities to identify recurring themes, sentiment shifts, white-space opportunities, and early signals of issues.

- Translate those themes into clear, prioritized actions: content ideas for the social team, talking points for brand and PR, product feedback for the Suno team, creator outreach opportunities, and adjustments to community strategy. Share these insights through regular readouts so listenin …