Documentation Operations Lead

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

RESPONSIBILITIES

• Triage documentation requests — scope with stakeholders and assign work to writers.

- Own sprint planning and manages backlog in an agile environment.

- Set and track deadlines that align with product release schedules and engineering milestones.

- Maintain visibility into writer capacity, level workloads across the team, and flag resourcing risks early.

- Apply a light-touch coordination framework to early-stage R&D products, with a clear path for graduating them to full sprint management.

- Build and maintain reporting for ticket age, burndown, completion rate, sprint velocity, doc coverage, and overall backlog health.

- Manage publication and administrative workflows from review through delivery.

- Manage the documentation review flow in GitHub. Review and merge pull requests, follow up with stakeholders to review, close out sprint milestones. keep work moving toward delivery.

- Maintain the develop branch and prepare main for publication.

- Create and manage publication tags.

- Manage docs deployment (CI/CD pipeline).

- Create and publishes the changelog, keep version tracking and document records current across products.

QUALIFICATIONS

• Scrum master experience (or equivalent agile delivery ownership), in addition to 5–7 years in technical writing, content operations, content management, or a closely related field.

• Demonstrated ability to plan and manage content sprints in an agile or scrum environment.

• Strong organizational skills with experience managing backlogs, intake processes, and cross-functional timelines.

• Proficiency with a docs-as-code workflow in GitHub.

• Proficiency with issue tracking and reporting in Linear (or an equivalent tool), including building burndown, velocity, and backlog-health metrics.

• Experience collaborating with engineering, product, and program teams.

• Clear communicator — able to translate ambiguity into structured, actionable plans for writers.

• Experience writing operations, maintenance, and service documentation.

• Comfortable working as a self-starter in a fast-paced environment.

PHYSICAL DEMANDS

- Prolonged periods of sitting at a desk and working on a computer

- Occasional standing and walking within the office

- Manual dexterity to operate a computer keyboard, mouse, and other office equipment

- Visual acuity to read screens, documents, and reports

- Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies

- Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

BENEFITS

Medical Insurance: Comprehensive health insurance plans covering a range of services

Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

Parental Leave: Paid maternity and paternity leave to support new parents

Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan: 401(k) plan with company match

Stock Options: Equity options to give employees a stake in the company’s success

Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees https://saronic-assets-public.s3.us-east-2.amazonaws.com/Saronic%20CCPA%20Notice%20for%20Candidates%20and%20California%20Employees.pdf

If this role is based in the United …