Senior / Staff Software Engineer, AI

ABOUT KINDO

Kindo is an agent automation platform for DevOps and SecOps teams. We help organizations automate high-friction operational work using autonomous agents that run reliably, securely, and at scale. Our platform supports deployment on-prem, in hybrid environments, or in the cloud, with enterprise-grade security controls from day one.

We’re a small, highly technical team with strong customer traction and real enterprise revenue. Engineers have direct ownership over critical systems and shape how the platform evolves.

THE ROLE

You will design, build, and operate core systems that enable autonomous agents to function reliably in production. This is software engineering with AI at the center, not ML research and not chatbot wrappers. You’ll build production-grade agentic workflows, retrieval and memory systems, multi-model execution, and tool-calling integrations that interact safely with enterprise systems.

This is also frontier work. Many of the patterns for agentic systems are still emerging. You’ll explore new approaches, prototype quickly, and turn what works into durable production systems. At the same time, strong distributed systems fundamentals still apply. These systems must be reliable, secure, observable, debuggable, and maintainable under real-world conditions.

You will help decide what to build, not just how to build it. We expect engineers to build an understanding our users, question requirements, and propose better solutions rather than simply implementing a spec.

We're hiring at both the Senior and Staff levels. Senior engineers take systems end-to-end with high ownership; Staff engineers additionally shape architectural direction, define the platform’s durable defaults, and identify the highest-leverage abstractions and guardrails. We’ll calibrate level, scope, and compensation to your experience and performance during the interview process.

WHAT YOU’LL BUILD

- Agent execution systems, including autonomous task loops, scheduling, triggers, and control planes

- Retrieval and memory architectures, including context management, long-term memory, and structured memory

- Multi-model routing and orchestration across providers, balancing quality, latency, cost, and failure modes

- Tool-calling and integration frameworks for safe interaction with external services and enterprise environments

- Reliability, security, and operability foundations, including evaluation, observability, failure isolation, and recovery paths

- The enterprise platform experience itself, including usable interfaces that make building, deploying, and managing agents accessible to teams who are not AI experts

- Admin and governance surfaces that give organizations clear visibility and control over their AI usage, including who is running what, cost and policy controls, and audit trails

HOW YOU BUILD

AI is a first-class tool in how we engineer. You use AI across design, prototyping, implementation, testing, debugging, and incident response, and you continuously refine workflows that increase leverage without sacrificing quality. You pair that velocity with discipline: guardrails, verification, and architectural boundaries that keep systems safe as autonomy increases.

WHAT WE’RE LOOKING FOR

We care far more about what you’ve built than what’s on your resume.

You:

- Have built and operated complex backend or distributed systems in production

- Have built LLM-powered or AI-native systems beyond demos, with real users and real constraints

- Have strong judgment around reliability, security, observability, and failure modes

- Are comfortable operating in ambiguous frontier areas and validating ideas through rapid iteration

- Use AI as a core part of your development workflow, not as an occasional convenience

- Operate with high ownership and autonomy and take systems end-to-end

- Relentlessly ask "why" to get to the core problem and target persona before building, instead of checking requirements off a l …